T&Cs, privacy policy and Cookies

Terms and Conditions

This Internet website is provided by The Joint Arab British Chamber Of Commerce ("ABCC"). By using this website, you agree to be bound to the following Terms and Conditions. If you do not agree with these terms and conditions then you are not authorised to use or access this Site.

Personal Information

The ABCC will endeavour to ensure the information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly. You may also require us to delete the Personal Information we hold about you and if you wish us to do so, please notify us by email.

We use your data for the following purposes:

It may be necessary for the ABCC to transfer your information to third parties such as mailing houses and event management companies and we make sure such information is adequately protected.

There may be occasions when your information is passed to other third parties for commercial use but you will need to expressly agree that you would or would not wish us to use your details in this way.

Definitions

Availability

You acknowledge that it is technically impossible to provide the Site free of faults and that we do not undertake to do so; that faults may lead to the temporary unavailability of the Site; and that the operation of the Site may be adversely affected by conditions and performances outside our control, including, without limitation, transmission and telecommunications links between us and you and between us and other systems and networks. We and/or our suppliers may make improvements and/or changes in the Site at any time.

Warranty

We will perform our services with reasonable care and skill. No representation or warranty is given that the services will be uninterrupted or error free or that all errors or defects can be corrected or remedied. The Site is used at your own risk. We accept no liability for any loss or damage to your hardware and/or software and/or data resulting from your access and/or use of the Site. In no event shall ABCC be liable for any loss or damage whatsoever arising directly or indirectly from the advice or information given on this Site.

Intellectual Property and use of Software

You acknowledge that all copyright, trademarks, database rights and all other intellectual property rights in the Content shall remain vested in us or our licensors. Your use of any software that is made available to download from the Site or via any hyperlink contained on the Site ("Software") is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software ("Licence Agreement"). You may not install, copy or use any Software that is accompanied by or includes a Licence Agreement unless you first agree to the terms of such Licence Agreement.

All title, copyrights and other intellectual property subsisting in this web Site or in any artwork connected with the web Site belong to us and will remain our property at all times - unless otherwise stated.

Security

You are responsible for the security and proper use of (any) user name and passwords used from time to time in connection with the Site and must take all necessary steps to ensure that they are kept confidential, secure, used properly and not disclosed to unauthorised people. You must immediately inform us if there is any reason to believe that your user name or password has or is likely to become known to someone not authorised to use it or is being or is likely to be used in an unauthorised way. If you forget or lose a password or user name you must contact us and satisfy such security checks as we may operate. We reserve the right to suspend user name and password access to the Site and the Services if at any time we consider that there is or is likely to be a breach of security. We reserve the right (in our sole discretion) to require you to change any or all of the passwords used by you in connection with the Site. You must immediately inform us of any changes to the information you supplied when registering for the Site.

Opt Out from Electronic Communications.

Marketing Communications.

ABCC may send you electronic communications marketing or advertising the Services themselves or events on the Services, to the extent you have registered for the Services or purchased a ticket and/or registration to an event listed on the Services. You can "opt out" of receiving these electronic communications by clicking on the "Unsubscribe" link at the bottom of any such electronic communication.

Organizer Initiated Communications.

Organizers may use our email tools to send electronic communications to those on their email subscription lists, including Attendees who have registered for their events on the Services in the past. Although these electronic communications are sent through our system, ABCC does not determine the content or the recipients of these electronic communications. Organizers are required to use our email tools only in accordance with all applicable laws. ABCC provides an "Unsubscribe" link on each of these emails, which allows recipients to "opt out" of electronic communications from the particular Organizer.

Social Notifications.

If you connect your Facebook account or sign up for other social media integrations whose product features include social notifications (i.e., updates on what your friends are doing on the Services), you will receive these social notifications. You can manage these social notifications by toggling your social settings to private or disconnecting such integration.

Transactional or Responsive Communications.

Certain electronic communications from ABCC are responsive to your requests. For instance, if you are an Attendee, we must email you your ticket or registration when you purchase such ticket or registration. As a further example, if you email any ABCC department, we will return your email. Notwithstanding any unsubscribe election that you have made, you will still receive these emails. You can stop receiving these types of emails only by contacting us. By electing to stop receiving all electronic communications from us or through our system you will no longer receive any updates on events you have created (including payout issues) or on events you are registered to attend (including emails with your tickets). We do not recommend that you do this unless you plan to no longer use the Services, are not currently registered for an event, are not currently organizing an event and will have no need to receive further communications from us or through our system.

Retention.

It may take up to forty eight (48) hours for us to process an unsubscribe request. Even after you opt out of all electronic communications, we will retain your Personal Data in accordance with this Privacy Policy, however, we will no longer use it to contact you. However, Organizers who have received your Personal Data in accordance with this Privacy Policy may still use that Personal Data to contact you in accordance with their own privacy policies, but they may not use our system to do so.

Invoicing and payment

Delegate fees (including any card processing and/or booking fees applicable) are payable upon booking unless a valid, authorised Purchase Order is provided and accepted.

For online bookings paid at the time of booking, invoices/receipts will be issued electronically from the booking website on completion of the booking.

For bookings accepted with purchase orders, invoices will be sent via post to the name and address provided on the booking form and must be paid within 30 days of the invoice date or not later than 1 working day prior to the start of the event, whichever date occurs soonest (the "due date").

Payment must be made in pounds Sterling by cheque, credit/debit card or BACS.

Event attendance

Delegates will receive joining instructions via email to the email address provided on the booking form.

It is the responsibility of the individual completing the event registration/booking form to ensure joining instructions are received by the delegate. Instructions will be sent via email to the email address provided on the booking form.

If the joining instructions are not received, it is the responsibility of the individual who completed the event registration/booking form to contact ABCC Events department to arrange for them to be reissued.

Failure to attend the event will result in the full cost being incurred. No refund shall be given.

Failure to attend an event at which a free or concessionary rate place was given may at ABCC sole discretion result in the delegate becoming ineligible for such places at future event(s).

ABCC will send all correspondence primarily via email to the email provided on the booking form. If alternative details are received after the booking form has been submitted, they will supersede the original details and all future correspondence will be sent to the new address.

It may be necessary, for reasons beyond the control of ABCC, to change the content and timing of the programme, the date, the venue or the speaker(s).

Cancellations and Amendments

All requests for cancellations and/or transfers must be received in writing.

Changes will become effective on the date of written confirmation being received.

The appropriate cancellation charge will apply based on the cost of your booking (excluding any card processing fees and/or booking fees previously applied).

Miscellaneous

Notices shall be given to the relevant party at the addresses given by you, or at such address as is notified to the other to this purpose. This agreement constitutes the whole agreement between the parties and can only be varied in writing. We may assign the benefit (subject to the burden) of this agreement to any purchaser of our business. Your statutory rights are not affected at all by these terms and conditions. This agreement shall be governed by and construed in accordance with the laws of England. Any dispute will be dealt with by the English courts. Each party confirms that, save as expressly set out in this agreement, no term of this agreement is enforceable under the Contracts (Rights of Third Parties) Act 1999 by any third party who but for that Act would not have been entitled to enforce such terms.

Contacting Us

If you would like to contact us or wish to make a complaint, please call on 020 7659 4876 within opening hours or email info@abcc.org.uk. Alternatively, if you prefer to write by post, then please send your letter to Secretary General Office, 43 Upper Grosvenor Street, London W1K 2NJ. All notices and written communication should also be sent to this address.

Compliance with Laws

By using this website, you agree to do so only for lawful reasons. You agree not to impersonate anyone and to comply with all applicable laws and regulations regarding transactions entered into on the website.

COOKIES

Cookies are files stored in your browser and are used by most websites to help personalise your web experience. Some features on this site will not function if you do not allow cookies. Information on the cookies this website uses is given below. Clicking the 'Continue' button enables cookies and removes the warning message. The warning message will only be shown several times. If you do not want to accept cookies from our site you will need to set your browser settings to block cookies, however doing this may affect your site experience.

Compliance Cookies

A cookie is used to count how many times the cookie compliance warning message has been shown. Once this has reached its limit the warning message is no longer shown.

A cookie is used if you click the "Continue" button. It tells us you have given your consent to the use of cookies on our site and stops the warning message from being displayed.

Neither of these cookies contain any personal information.

Functional Cookie

These cookies known as Session IDs are used to enable core site functionality. They do not contain any personal information.

Analytic Cookies

These cookies allow us to count page visits and traffic sources (provided by Google Analytics) so we can measure and improve the performance of our site. They do not contain any personal information.

3rd Party Cookies

This site has functionality provided by a number of 3rd parties; "Share this page" (addthis.com) and YouTube videos. As such when you use pages with these elements you are actually opening a window on the page from the 3rd party site, which may use cookies. These 3rd parties provide information on privacy on their sites.

Updated March 2016.